
Leaks or water marks
Describe where and when you see the issue. Include recent changes or weather events when you speak with the team.
Discuss leaks, roof condition, maintenance priorities, and next steps for your commercial property.

Describe where and when you see the issue. Include recent changes or weather events when you speak with the team.

Share what is visible from a safe location. Avoid going onto the roof to investigate.

Discuss roof condition, past work, and recurring concerns to help plan an assessment.
Tell us about your property, the issue or project, and what matters to you.
Discuss the roof condition, material choices, scope, and next steps with the team.
Confirm the details and scheduling expectations before work moves forward.
Provide the property address, affected interior area, access instructions and when the leak occurs.
Share previous repair records and equipment locations. The team can review nearby flashing and penetrations as part of diagnosis.
Ask what areas are inspected, which items are documented, and how repairs or drainage concerns are prioritized.
Repeated leaks, widespread deterioration or problems beyond the affected area may warrant comparing both scopes.
Tell the team your operating hours, tenant restrictions and roof access requirements so it can discuss scheduling.
Keep photos, the work description, date, location on the roof and any follow-up recommendations.
Your roof protects the people and operations inside. Tell us about tenant hours, access restrictions and project deadlines so we can plan the work around your property.
Discuss your commercial project →